3 Ways to Customize AdvancedMD Medical Billing Software for Your Practice’s Unique Needs
Health technology has been rapidly evolving and significantly transforming the industry. Many healthcare tech solutions such as electronic health records, telehealth, practice management, and more are simplifying each part of healthcare operations, including medical billing.
A crucial aspect in the healthcare industry that ensures practice success. To simplify the medical billing process, many health tech vendors bringing software solutions to the marketplace.
One among them is AdvancedMD, offering various solutions, mainly focusing on EHR, Practice Management, and Medical Billing. However, more than adopting and implementing AdvancedMD medical billing software, it must be customized to meet your practice’s unique needs.
Whether you are a small clinic or a large-scale healthcare organization, customizing the AdvancedMD medical billing software will enhance your medical billing process. This blog post shares the 3 Ways to customize AdvancedMD Medical Billing Software for your healthcare practice.
AdvancedMD, Cloud-Based Medical Software Solution
AdvancedMD is a health technology company, originating in South Jordan, Utah. They mainly focused on providing a better cloud-based medical billing software to ambulatory care practice. Apart from that, they also offer a comprehensive suite of health tech solutions which include:
- Practice management software
- Electronic health records
- Telemedicine
- Patient relationship management
- Business analytics reporting
Medical practices can handle larger patient volumes with better financial and productivity results when they use AdvancedMD. Through electronic means, patients can interact with their healthcare providers and their experience.
60,000 practitioners nationwide are served by AdvancedMD, which operates 10,000 practices and 825 medical billing firms. The AdvancedMD billing software processes 8.8 million insurance claims each month.
The Importance of Customizing AdvancedMD Medical Billing Software
If you have decided to adopt the AdvancedMD medical billing software for your healthcare practice, it is essential to customize it to your practice needs.
Each practice has unique needs and a different workflow. Customizing the AdvancedMD medical billing software will ensure the optimization of the revenue cycle management and streamline the operation.
By customizing the software to specific needs, practice can:
- Reducing medical billing errors
- Keeping up with the evolving regulations
- Getting reimbursements faster
- Speed up productivity
Customizing will adapt the software to your unique workflows, specialties, and patient population needs. This level of personalization will ensure that the medical billing process is smooth and aligns with the practice requirements.
- Create shortcuts for frequent billing scenarios
- Set up rules to automate claim submissions
- Customize reports to gain actionable insights into financial performance
Related: The Beginner’s Guide To Using Office Ally’s Practice Mate EHR
3 Ways to Customize AdvancedMD Medical Billing Software
There are 3 ways you can customize the AdvancedMD Medical Billing software: Customize reporting and analytics, personalize claim management, and configure denial management.
1. Customize Reporting and Analytics
- To optimize the revenue cycle management, gaining valuable reports and analytics is crucial.
- However, practices can customize the AdvancedMD medical billing software to design reports to get specific metrics and KPIs.
- For instance, if you are tracking productivity, analyzing claim denial patterns, or monitoring patient payment methods, customized reports will enable access to the most relevant data.
- Additionally, practices can customize the role-specific dashboard as each users have unique needs.
- Customizing the dashboard will ensure showing the most suitable data for each user.
- For instance, practitioners can see daily schedules while billing staff could have access to claim status and denial rates.
2. Personalize Claim Management
- Practices can improve claim approval rates by customizing the claim-setting rules.
- Set up checks that match your practice’s common coding patterns and payer requirements.
- This helps to catch any potential errors in claims before submitting which helps to reduce denials and speed up getting reimbursements.
- Practices can customize the claim forms as each payer requires various ways to submit claims.
- AdvancedMD Medical Billing software will enable you to customize claim forms to meet your payer requirements.
- You can customize layouts, add custom fields, or change formatting to match each payer’s requirements.
- Additionally, practices can also create custom code sets for specialty and common procedures.
- This ensures speeding up the billing process and reducing errors.
3. Configuring Denial Management
- Practices can customize custom denial codes tailored to specific needs and common claim denial issues, which enables to tracking of precise denial reasons.
- For instance, radiology practice might create custom codes for specific documentation requirements, while mental health providers could set codes related to authorization.
- Using custom denial codes will benefit in many ways such as identifying denial patterns more easily, tracking resolution progress, and implementing targeted improvements to reduce denial rates.
- Practices can also set up specific action sequences for different types of denials to automate the workflow process.
- For instance, a workflow of a missed information denial might automatically generate a task to collect the required data, while a medical necessity denial could trigger a review by the billing manager.
- Additionally, practices can develop templates for different denial types, payers, or procedures, incorporating specific language or references required by various insurance companies.
- These customized templates can include placeholders for patient information, claim details, and relevant clinical data, which can be automatically populated.
Challenges in AdvancedMD Medical Billing Software
Though AdvancedMD Medical Billing software helps to streamline the medical billing process, many users reported that this software has flaws. Navigating these challenges which are associated with the AdvancedMD Medical billing software is crucial. Based on the user review:
- Some users mentioned that they hardly received any guidance, and as a result, they had a lot of trouble utilizing the software and wasted a lot of time.
- A user reviewed: AdvancedMD is not Mac compatible despite advertising. Safari and Chrome on Mac can’t print paper claims. Support is slow, often taking over 30 minutes. Electronic billing issues cause significant problems for auto/WC insurance submissions.
- The AdvancedMD Medical Billing software is not user-friendly as a user said. It is taking too many clicks to enter information.
- Many capabilities are hidden away and the interface is not particularly user-friendly. Answers from customer service have been a little more challenging to obtain for larger difficulties. The monthly subscription cost is somewhat exorbitant.
- AdvancedMD Software offers more functionality – There are instances when reports are not detailed enough, and it can be challenging to locate the report that contains the information you require.
Related: How To Customize Epic Hospital Software: A Beginner’s Guide
AdvancedMD Medical Billing Software Service from CapMinds Solution
CapMinds offers a comprehensive solution that can help streamline the medical billing workflow for healthcare practices that use AdvancedMD Medical Billing Software.
We are a group of professional experts with years of experience in the field. CapMinds’ customizable solution can help to solve the common challenges associated with AdvancedMD Medical Billing Software.
We offer tailored services to enhance your AdvancedMD experience:
- Comprehensive training sessions to fill gaps left by the vendor
- Custom workflow optimization for your specific practice needs
- Ongoing technical support to resolve issues quickly
- Data migration and integration services
- Personalized reporting and analytics setup
- Revenue cycle management optimization
We fill the gaps where AdvancedMD’s standard offerings fall short. Our experts ensure you use every feature effectively, boosting your practice’s efficiency and revenue.
Let CapMinds take your AdvancedMD experience to the next level.
Contact us for a free consultation. See how CapMinds can help your practice thrive with AdvancedMD.
