The Beginner’s Guide To Using Office Ally’s Practice Mate EHR

Electronic Health Records have become an essential part of healthcare practice. Though many options are available on the Internet, choosing the right EHR system that resonates with your healthcare system can always be overwhelming for healthcare providers. 

Office’s Ally is one of the EHR vendors in the marketplace providing EHR solutions for small and mid-sized. This beginner’s guide will walk you through the key features of Office Ally’s Practice Mate EHR like patient scheduling, charting, reporting, billing, and more.

Getting Started with Office Ally’s Practice Mate EHR

Getting started with the Practice Mate EHR is so simple. However, they have a free forever subscription plan. To get started with the Practice Mate EHR:

• Go to the Pricing Page on the Office Ally Website
• View the subscription plan and click sign up in Practice Mate EHR Plan
• Enter your Email ID and click Create an account
• You will receive a verification email from Office Ally. 
• Click verify the email to continue
• You’ll be redirected to the account setup page
• Enter all the necessary information like your business name, your name, and username, and set the password.
• Then you need to click continue for the next step
• After that, you need to enter the company phone number, mailing address, and type of healthcare entity you represent.

After completing the initial setup and configuration of the software, you need to create logins for providers and healthcare staff members.

Related: How Integrations Made Easy With OpenEMR [Undiscovered Features + Benefits]

Key Features and Modules of Practice Mate EHR

If you want to know the full potential of Practice Mate EHR, check out the features. Office Ally’s practice EHR software offers a vast range of features like appointment scheduling, patient portals, reporting and analytics, scanning and documentation, and more. Let’s look at the features:

1. Patient Records

The Basic feature of Practice Mate EHR is that it allows the providers and staff members to enter detailed patient records and information like demographics, insurance details, medical history, allergies, medication, and more. You can easily add new patients or search and open existing paper records with ease. 

This helps to avoid time-consuming paper record maintenance. Moreover, Practice Mate EHR has structured templates that make it simple to enter patient details during patient visits. Additionally, it allows the providers to scan and attach documents like lab reports and medical records to the patient profile.

2. Appointment Scheduling

Practice Mate EHR has an In-built appointment scheduling feature that allows healthcare providers to manage patient appointments. You can view the appointment slots of the providers, book and confirm appointments, set up recurring visits, and manage waitlists. The calendar view makes it easy to organize your schedule and check availability. 

Practice Mate EHR also allows you to configure appointment types, duration, providers, locations, and more. Moreover, the practice mate ehr will send automated notifications and reminders to reduce the no-shows.

3. E-Prescription and Medication

Practice Mate EHR has an in-built integration with e-prescription and medication management capabilities. Healthcare providers can electronically prescribe medication for patients right from the software and send them to the pharmacies. 

However, the system checks drug interaction and insurance formulary to ensure safety and security. You can also view your medication history, set refill reminders, and record patient compliance.

4. Billing and Claims

The Billing Module in Practice Mate EHR will allow you to generate and submit claims to the health insurance company electronically. You can add CPT codes, diagnostic codes, charges for procedures, and insurance details. The software checks for errors and completeness to ensure a clean claim submission. It helps to track reimbursements and follow-ups on pending rejected claims. You can process payments, generate patient statements, and manage billing staff.

Related: EHR Implementation In Billing: Everything You Need To Know

5. Reporting and Analytics

Practice Mate EHR provides detailed reports and analytics that help you to optimize your healthcare practice. You can review reports on patients’ visits, appointments, prescriptions, billing, insurance, and more. Also, you can customize the reports based on your needs. 

With the help of custom reports, healthcare providers can analyze practice performance down to previous parameters. You can also spot trends, set targets, and make data-driven decision-making to improve patient efficiency.

6. Patient Portal

Office Ally’s Practice Mate EHR also allows you to integrate with Patient Ally which is Office Ally’s no-cost patient portal. With the help of an integrated patient portal, patients can easily have complete access to their health records, view test results, book appointments, request medication refills, make payments, and securely communicate with their providers for virtual health consultations.

Challenges with Office Ally’s Practice Mate EHR

Though features and benefits range many, healthcare providers must know the potential challenges with Practice Mate EHR software:

• Navigation through the EHR can be complex. Many providers find it difficult to navigate the interface.
• The patient finds it difficult during the onboarding process and while using it.
• Many times, patients aren’t able to fill out the HIPAA complaint form due to some form of glitch.
• Healthcare staff and providers find it confusing when manually entering the Payments.
• Users cannot able to generate customized accounting reports.
• It takes a lot of clicks to complete a simple task.

And a lot more challenges and difficulties users face with Office Ally’s Practice Mate EHR system. Also, customizing the Practice EHR for specific healthcare specialties can be challenging.

Struggling to get started with the Practice Mate EHR? Your Solution is Here

CapMinds offers a comprehensive solution that can help streamline workflow for healthcare practices that use Office Ally’s Practice Mate EHR system. 

We are a group of professional experts with years of experience in the field. CapMinds’ customizable solution can help to solve the common challenges associated with Practice Mate EHR.

• CapMinds can customize the Interface and workflows in practice mate ehr to simplify navigation and resonate with your healthcare practice.
• Our solution includes building customized accounting and financial reports tailored to your healthcare practice needs.
• We also excel in RCM, Medical Billing, and collection for practice-based physician groups. Our service includes medical coding, claim tracking, denial management, online payments, and financial reporting.
• Our specialists provide Office Ally credentialing service that helps you to submit claims quickly, boost revenue, and avoid productivity losses.
• We can guide you through the entire onboarding process and provide a customized Practice Mate EHR solution to streamline your healthcare practice workflow.

Whether you want to experience the full capabilities of Office Ally’s Practice Mate EHR or a customized solution tailored to your specialty healthcare practice needs, CapMinds is the best cost-effective choice.

Contact us and unlock the full potential of the Practice Mate EHR system with the help of CapMinds’ customized solution.